Our friendly chatbot Loop can help answer your questions – just click here to chat.
However, if you can’t find the answer, then please email the relevant Oplo team at the links below:

New application queries

Personal Loan application queries:
email customerservices@myoplo.co.uk or call 01253 603952
Home Loan application queries:
email secured.sales@myoplo.co.uk or call 01253 603950
Car Finance application queries:
email hpunderwriting@myoplo.co.uk or call 0191 492 1919

Existing Customer?

Personal Loan existing customer queries:
email pl@myoplo.co.uk or call 01253 603960
Home Loan existing customer queries:
email homeloans@myoplo.co.uk or call 01253 603962
Car Finance existing customer queries:
email hp@myoplo.co.uk or call 0191 492 1919

Want to make a payment?

Personal Loan online payment area
Home Loan online payment area
Car Finance online payment area

If you wish to make a complaint please visit our Complaints page for more information. 

If you need to write to us our correspondence address is:

Personal Loans and Home Loans

Oplo
Viscount Court,
Sir Frank Whittle Way,
Blackpool,
Lancashire,
FY4 2FB

Car Finance

Oplo
Unit 2 Lumley Court,
Drum Industrial Estate,
Chester-le-Street,
County Durham,
DH2 1AN

Hi I'm Loop! Do you need any help?
Yes, I need help
No, just browsing
Ok, firstly, do you already have a loan with us?
No, I don't have a loan
Yes, I have a loan
Welcome to Oplo? Are you looking to apply for a loan?
Yes
No
Welcome back! How can we help?
I'd like to borrow more money
I can't make my next payment
I'd like a settlement figure
I'd like to talk to somebody
Do you know what type of loan you are looking for?
Yes
No
I'd like to know more about your loan terms
No problem, if you're just browsing here's some pages you might find interesting...
About Oplo
Reviews
Ok, firstly - don't worry, we're here to help. First, I need to know what type of loan you have?
Personal Loan
Home Loan
Car Finance
That's no problem, I just need to know what type of loan you have?
Personal Loan
Home Loan
Car Finance
That's fine, please select from the questions below.
What APR will I get?
Do you charge a fee?
Can I use my loan for anything I choose?
Am I eligible to apply?
No problem! Click here to learn more about Oplo.

Thanks for chatting with Loop, have a great day!
If you have had your loan for at least 6 months, please email customerservices@myoplo.co.uk with your details and we will be in touch.
That's fine, our general enquiries line is 01253 601950 and we are open from 8am to 5.30pm weekdays. Thanks for chatting with Loop, have a great day!
Great! Please click on one of the options:

Personal Loans
Home Loans
Car Finance.

Thanks for chatting with Loop, have a great day!
No problem, we've got a page explaining all our loan products here.

Thanks for chatting with Loop, have a great day!
Click here to find out more about us.

Thanks for chatting with Loop, have a great day!
Click here read about what our customers say about us.

Thanks for chatting with Loop, have a great day!
Please call 01253 603960 to speak to our Customer Assistance Team.

Thanks for chatting with Loop, have a great day!
Please call 01253 603962 to speak to our Customer Assistance Team.

Thanks for chatting with Loop, have a great day!
Please call 0191 492 1919 to speak to our Customer Assistance Team.

Thanks for chatting with Loop, have a great day!
Just email pl@myoplo.co.uk with your agreement number and one of our team will provide you with your figure.

Thanks for chatting with Loop, have a great day!
Just email homeloans@myoplo.co.uk with your agreement number and one of our team will provide you with your figure.

Thanks for chatting with Loop, have a great day!
Just email hp@myoplo.co.uk with your agreement number and one of our team will provide you with your figure.

Thanks for chatting with Loop, have a great day!
The quotation you receive is based on your personal situation and is dependent on many factors such as your credit history, credit rating and financial status.

Thanks for chatting with Loop, have a great day!
When you take out an Oplo loan, an administration fee is added to the loan amount. The fee is part of your monthly repayments.

Thanks for chatting with Loop, have a great day!
Except for our Car Finance loans, which are for a specific vehicle, you can use your funds as you wish.

Thanks for chatting with Loop, have a great day!
You need to be 21 years old or over, be a homeowner, be a UK resident, be in permanent paid employment and NOT be bankrupt, under a current IVA or on a debt management arrangement.

Thanks for chatting with Loop, have a great day!