Coronavirus Help

Yes, you can request a payment holiday by completing the form here and a team member will contact you to discuss your circumstances.  The request needs to be submitted by the end of October.

Don’t worry, we can help; we may be able to offer you an additional payment holiday, or arrange for you to make reduced payments so please contact our Customer Assistance teams, for Personal Loans contact pl@myoplo.co.uk or call 01253 603960 and for Car Finance contact hp@myoplo.co.uk or call 0191 492 1919 to discuss options with us.

Our Customer Assistance team will be in touch to discuss your current circumstances and agree the best solution for you. There are a number of options to get you back on track following your payment holiday. This may be extending the term of your loan, paying a lump sum or increasing your monthly repayments to clear the deferred holiday payments.  Rest assured we will ensure that any payment plan is affordable for you before it is set up.

Don’t worry, we can help; we may be able to offer you an additional payment holiday or arrange for you to make reduced payments so please contact our Home Loans Customer Assistance team at homeloans@myoplo.co.uk or call 01253 603962 to discuss options with us.

Our Customer Assistance team will be in touch to discuss your current circumstances and agree the best solution for you. There are a number of options to get you back on track following your payment holiday. This may be extending the term of your loan, paying a lump sum or increasing your monthly repayments to clear the deferred holiday payments and accrued interest.  Rest assured we will ensure that any payment plan is affordable for you before it is set up.

Applying for an Oplo Loan

Simply complete our online application form for an online decision in minutes.

To be eligible to apply for our Personal Loans you need to be 21 years old or over, be a homeowner, be a permanent UK resident, be in permanent paid employment and NOT be bankrupt, under a current IVA or on a debt management arrangement.

To be eligible to apply for our Home Loans you need to be 21 years old or over, be a homeowner with an existing mortgage, be a permanent UK resident, be in permanent paid employment and NOT be bankrupt, under a current IVA or on a debt management arrangement.

To be eligible to apply for Car Finance you need to be 21 years old or over, be a permanent UK resident, be in permanent paid employment and NOT be bankrupt, under a current IVA or on a debt management arrangement.

When you apply for an Oplo Loan we will conduct a soft credit search also known as a quotation search, which will not affect your credit file. However, if you are approved in principle for a loan and you accept your quotation, we will then conduct a hard credit search which will leave a record on your credit file that other lenders and organisations can see.

Consolidating existing debts means you will have a single monthly repayment and will know exactly when this is. You may also find that you can reduce your monthly outgoings if you are consolidating debts that have a higher interest rate than the loan you take. However, by consolidating your debt, you may increase the amount you pay back overall therefore extending the repayment period of your debts.

After a break of 6 months, if your circumstances have changed and you would like to apply again for an Oplo Loan there are no restrictions on you doing this.

We follow the very latest in secure data handling practices, and we work hard to make sure that your details are safe at all times. Additional information about how we use and store your data can be found in our Privacy Policy.

At Oplo our customer complaints process is important to us, and we believe you have the right to a fair, swift and courteous service at all times.

If you are not satisfied with any aspect of our service, we would like you to tell us your concerns. Please visit our complaints page for details of the ways you can register a complaint.

About my Oplo Loan

The quotation you receive is based on your personal situation and is dependent on many factors such as your credit history, credit rating and financial status. Therefore, the APR you are offered may be different to the displayed representative APR, which is calculated as the rate that at least 51% of customers receive.

For our Personal Loans you have 14 days to advise us if you wish to cancel your loan and 30 days to repay the loan.  However, for our Home (Secured) Loans, once you have signed the Legal Charge, or in Scotland the standard security, and returned it to us and the mortgage loan has completed, you will have no right to change your mind and withdraw from the mortgage loan; however, you will have the right to repay the mortgage loan early in accordance with its terms.

The rate you receive is based on your personal situation and is dependent on many factors such as your credit history, credit rating and financial status.

The term of the loan will be agreed as part of the application process

I you have taken out a secured (home) loan, your home is always at risk as with any loan or mortgage secured against your property. Your home may be repossessed if you don’t keep up your repayments.

A secured loan or a ‘home owner loan’ is often a large amount provided to fund major purchases such as consolidating existing credit or funding home improvements. It is secured against your property, therefore your home may be at risk if you are unable to repay the loan. However, there may be lower interest rates chargeable overall due to the property being provided as loan security.

A secured loan may also be a good alternative to a re-mortgage if, for example, you have a low interest mortgage which you don’t wish to move away from but need additional funds.

Managing my Oplo Loan

After a qualifying period, you may be able to increase the amount you borrow from us. This will be based on your circumstances at the time of request.

Yes, you are able to settle your loan early by letting us know by phone, email or letter stating the date that you wish to settle.

Yes, you can make a lump sum payment

You can change your repayment date by contacting our Customer Assistance Team. Details can be found on your welcome letter or at our Contact page.

We will set up a Direct Debit from your bank account to pay your loan repayments on an agreed repayment date.

Problems with your repayment

If you are unable to repay your Oplo Loan we ask that you contact us as soon as practically possible; ideally you should do this before your repayment becomes due. By contacting us at an early stage this may help to avoid default charges being incurred and prevent our formal collection procedures starting.

You should also be aware that failing to repay on the agreed date may have a negative impact on your credit file as we report your payment information to credit reference agencies.

To discuss any financial difficulties in relation to your Oplo Loan, please call our Customer Assistance Team

 

Hi I'm Loop! Do you need any help?
Yes, I need help
No, just browsing
Ok, firstly, do you already have a loan with us?
No, I don't have a loan
Yes, I have a loan
Welcome to Oplo? Are you looking to apply for a loan?
Yes
No
Welcome back! How can we help?
I'd like to borrow more money
I can't make my next payment
I'd like a settlement figure
I'd like to talk to somebody
Do you know what type of loan you are looking for?
Yes
No
I'd like to know more about your loan terms
No problem, if you're just browsing here's some pages you might find interesting...
About Oplo
Reviews
Ok, firstly - don't worry, we're here to help. First, I need to know what type of loan you have?
Personal Loan
Home Loan
Car Finance
That's no problem, I just need to know what type of loan you have?
Personal Loan
Home Loan
Car Finance
That's fine, please select from the questions below.
What APR will I get?
Do you charge a fee?
Can I use my loan for anything I choose?
Am I eligible to apply?
No problem! Click here to learn more about Oplo.

Thanks for chatting with Loop, have a great day!
If you have had your loan for at least 6 months, please email customerservices@myoplo.co.uk with your details and we will be in touch.
That's fine, our general enquiries line is 01253 601950 and we are open from 8am to 5.30pm weekdays. Thanks for chatting with Loop, have a great day!
Great! Please click on one of the options:

Personal Loans
Home Loans
Car Finance.

Thanks for chatting with Loop, have a great day!
No problem, we've got a page explaining all our loan products here.

Thanks for chatting with Loop, have a great day!
Click here to find out more about us.

Thanks for chatting with Loop, have a great day!
Click here read about what our customers say about us.

Thanks for chatting with Loop, have a great day!
Please call 01253 603960 to speak to our Customer Assistance Team.

Thanks for chatting with Loop, have a great day!
Please call 01253 603962 to speak to our Customer Assistance Team.

Thanks for chatting with Loop, have a great day!
Please call 0191 492 1919 to speak to our Customer Assistance Team.

Thanks for chatting with Loop, have a great day!
Just email pl@myoplo.co.uk with your agreement number and one of our team will provide you with your figure.

Thanks for chatting with Loop, have a great day!
Just email homeloans@myoplo.co.uk with your agreement number and one of our team will provide you with your figure.

Thanks for chatting with Loop, have a great day!
Just email hp@myoplo.co.uk with your agreement number and one of our team will provide you with your figure.

Thanks for chatting with Loop, have a great day!
The quotation you receive is based on your personal situation and is dependent on many factors such as your credit history, credit rating and financial status.

Thanks for chatting with Loop, have a great day!
When you take out an Oplo loan, an administration fee is added to the loan amount. The fee is part of your monthly repayments.

Thanks for chatting with Loop, have a great day!
Except for our Car Finance loans, which are for a specific vehicle, you can use your funds as you wish.

Thanks for chatting with Loop, have a great day!
You need to be 21 years old or over, be a homeowner, be a UK resident, be in permanent paid employment and NOT be bankrupt, under a current IVA or on a debt management arrangement.

Thanks for chatting with Loop, have a great day!