Help for those Experiencing Financial Difficulties | Oplo

Help for those Experiencing Financial Difficulties

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Are you having problems paying your mortgage or loan?

There are a number of free debt advice agencies who may be able to assist you if you are experiencing financial difficulties, see details below:

Free Debt Advice Service Phone Number Web Address
Money Helper 0800 138 7777
Step Change Debt Charity 0800 138 1111
PayPlan 0800 280 2816
Citizens Advice 0808 223 1133

You might also find the booklet below helpful, please download below:

Download the booklet here


Vulnerability Registration Service (VRS)
The Vulnerability Registration Service (VRS) is the UK’s first central register for vulnerable people. It is free to use, entirely voluntary, and users can remove themselves from it whenever they decide their circumstances have sufficiently improved.

By giving vulnerable consumers a single place to register their status, the VRS helps customers avoid having to repeat the same difficult conversations every time they engage with organisations like lenders and creditors.

The VRS is a not for profit company limited by guarantee, so all income is reinvested in running the register and supporting vulnerable consumers, and is independent of any other database provider or credit reference agency. It has been developed following constructive dialogue over a long period with a range of stakeholders in the public, private, and charity sectors.

Find out more information here.