Oplo Promise - Oplo

The Oplo Promise

to our customers, our people and our planet
The Oplo Promise

For our Customers this means:

We’ll give you the best deal we possibly can, offering you the products that best meet your needs.

  • We’ll always look for ways to lend rather than not lend – even if you’ve had a financial hiccup in the past.
  • We’ll look for ways to help you manage your money and help improve your credit score.
  • We’ll treat your data safely and ethically, and we’ll never use it for anything you have not given permission for.
  • We’ll make it easy for you to contact our UK-based customer care team, and we’ll aim to resolve any challenge you experience the first time you tell us about it.
The Oplo Promise

For our People this means:

  • We’ll provide a stimulating and creative environment that recognises and supports your wellbeing.
  • We’ll be a fair and understanding employer who encourages enterprise and enables your potential.
  • We’ll nurture an inclusive, diverse culture that empowers you to do the best and recognises your achievements.
  • We’ll champion your personal development, helping you identify your goals and supporting you in achieving them.
  • We’ll engage proactively and collaboratively with our brokers, partners and suppliers, treating them fairly and with respect.
The Oplo Promise

For our Planet this means:

  • We’ll implement ways to help us become carbon neutral by the end of 2021.
  • We’ll continue to be an environmentally conscious business that gives back to our community as we grow.
  • We’ll work in partnership with others in our local and national communities to create positive social impact.

We will Power Your Potential.
Our People’s Potential.
Our Planet’s Potential.

Tandem Bank Limited t/a Tandem is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Tandem Bank Limited is registered on the Financial Services Register (FRN: 204479). Registered in England and Wales under company number 00955491 with registered office address Viscount Court, Sir Frank Whittle Way, Blackpool, United Kingdom, FY4 2FB